How we test

People first, tools second. Every method, tool and rating we use, named in the open.

Book a free 30-minute audit call

Test by hand first

Our testers work through your product the way disabled users do. Automated accessibility testing runs alongside to catch code errors fast, then every finding is confirmed by hand before it reaches your report. Automated testing is the floor, never the answer: our ADA compliance checker is the same first pass, free and in your browser.

Assistive technology, latest versions
NVDAWindows screen reader
JAWSWindows screen reader
VoiceOverApple screen reader
TalkBackAndroid screen reader
Keyboard onlyNo mouse at all
MagnificationEnlarged display and reflow
Voice controlSpoken commands
Tools that support the manual pass
axe DevToolsAutomated checks in the browser
LighthouseAutomated page checks
WAVEVisual flags on the page
Accessibility InsightsGuided manual runs
Xcode Accessibility InspectoriOS element checks
Android Accessibility ScannerAndroid interface suggestions

Rate every issue

Severity decides fix order. Each issue carries one rating, one criterion and one fix.

Severity scale used in every report
CriticalBlocks use for some people. Fix first.
SeriousBreaks common tasks. Fix before release.
ModerateAdds friction. Plan the fix.
MinorSmall defect. Fix with nearby work.
  1. Scope the work

    Pages, flows, platforms and standard, agreed with you first.

  2. Test by hand

    Manual passes with tools and assistive technology.

  3. Report with fixes

    Each issue: severity, criterion, steps to reproduce, fix.

  4. Retest the fixes

    Written confirmation that every fix works.

See the method

One free page, tested by hand, before you commit.